JOB TITLE: Lead Recruiter

DEPARTMENT: Community Engagement

REPORTS TO: Senior Regional Director of Community Engagement

FLSA STATUS: Full-Time, Hourly, Non-Exempt

OUR MISSION: Creating and supporting mentoring relationships that ignite the power and promise of the next generation.

VISION: Through mentorship, all youth achieve their full potential.

POSITION SUMMARY:
Are you goal-driven and energized by connecting people to purpose? As Lead Recruiter at Big Brothers Big Sisters of Orange County & Inland Empire, you’ll own the outreach and conversion strategy for both volunteers (“Bigs”) and youth participants (“Littles”). Your role is to ensure that caring adults in our community step up to mentor, and more youth are enrolled to benefit from the power of a one-to-one relationship.

This position is perfect for a high-energy, relationship-oriented professional with a sales mindset—someone who knows how to build a pipeline, convert leads, and track performance against ambitious goals. You’ll be the driver behind our growth and the face of our mission in the community.

INTERESTED?

Please send resume, cover letter, and other required application materials as stated in the job description to careers@ocbigs.org.

Once you have submit your application materials, please also complete this form.

WHAT YOU’LL DO

Community Recruitment: Bigs & Littles
• Lead recruitment efforts for both volunteers and youth across your assigned region.
• Identify and cultivate relationships with high-impact lead sources—schools, community organizations, corporate groups, and local events.
• Deliver compelling presentations to inspire adults to become mentors and families to enroll their children.
• Host engaging, persuasive info sessions (both in-person and virtual) designed to drive completed applications.
• Plan and execute creative recruitment events such as Big Nights, Mentor Mixers, Big for a Day, and other events as needed.
Pipeline & Conversion Management
• Own the recruitment pipeline from initial lead through submitted application—for both Bigs and Littles.
• Use Salesforce and Asana to manage follow-ups, monitor cycle time, and drive conversion at every stage.
• Track key KPIs: leads generated, form submissions, session attendance, and application conversion rates.
• Maintain consistent, personalized outreach to re-engage lapsed leads or boost event follow-through.

Community Visibility & Event Presence
• Represent BBBSOCIE at community events such as resource fairs, school nights, and festivals to raise visibility and recruit Bigs and Littles.
• Be a strong brand representative—professional, warm, and aligned with our values.
• Partner with Marketing to shape recruitment messaging and support lead-gen campaigns.

Internal Coordination
• Collaborate with Enrollment staff to ensure smooth handoffs for prospective Bigs and Littles.
• Tailor recruitment efforts to align with the interests and needs of youth on the waitlist, including language preferences, geographic location, and shared hobbies or passions like sports, music, gaming, or creative activities.

JOB QUALIFICATIONS

• 2–4 years of experience in recruitment, outreach, sales, or community engagement.
• Strong presentation and relationship-building skills.
• Track record of meeting performance goals and converting leads into action.
• Experience with CRM tools (e.g., Salesforce) and project tracking systems (e.g., Asana) preferred.
• Bilingual (English/Spanish or other) strongly preferred.
• Evening and weekend availability required for recruitment events.
• Valid driver’s license and reliable transportation required.

COMPETENCIES

Action Oriented – Enjoys working hard; is action oriented and full of energy for the things they see as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Presentation Skills – Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working.

Organizing – Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

Perseverance – Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

WHY JOIN US?
This is sales with purpose. As Lead Recruiter, you’re connecting young people with life-changing mentors—and bringing caring adults into a mission that matters. You’ll have the autonomy to own your calendar and your pipeline, the energy of a fast-paced team, and the reward of seeing your work turn into real relationships and real impact.

WORK ENVIRONMENT

The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
• High-energy, fast-paced environment with a strong emphasis on external engagement, outreach, and public presence.
• Frequent local travel to community events, partner sites, schools, and organizational meetings.
• Requires prolonged periods of standing and walking at fairs, festivals, and recruitment events, both indoors and outdoors.
• Occasional office-based administrative work and virtual meetings.
• High volume of outreach, including phone calls, emails, follow-ups, and presentations across diverse settings and audiences.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Job Description may be subject to change to meet the needs of the organization.

Your employment with BBBSOCIE will be “at will,” meaning that either you or BBBSOCIE may end your employment at any time and for any reason, with or without cause.