Careers at Big Brothers Big Sisters

Grow your career at Big Brothers Big Sisters.

We’re always looking for talented, dedicated people who believe in the power of mentoring to change the life of a child for the better, forever.

We are committed to a diverse workforce with representation from every walk of life. We recognize how our organization is greatly enhanced when we unite people of diverse backgrounds, experiences, and perspectives.

TO APPLY: Please send resume, cover letters and other required application materials as stated in the job description to careers@ocbigs.org. No phone calls, please. Qualified applicants will be contacted shortly.
If you are asked to come in for an interview, please complete this job application in advance and bring it in-person to the Big Brothers Big Sisters office at the time of your interview—do NOT submit the application via email. Big Brothers Big Sisters is not responsible for sensitive material in this application if it is sent via email (including but not limited to social security numbers and contact information).

Marketing & Communications Manager

The Marketing & Communications manager will plan and execute department initiatives in Orange County and the Inland Empire. Key focus areas will include marketing for events, individual giving and corporate partnerships, volunteer engagement and social media outreach. This position will work closely with each department at the agency across both offices to implement marketing initiatives.

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DEPARTMENT:    Marketing

REPORTS TO:       Director of Marketing & Communications

FLSA STATUS:     Full-Time, Non-Exempt

 

TO APPLY:

Interested applicants must submit the following:

  • Resume
  • Cover letter
  • Portfolio of past work (PDF or link with samples of event invitations, marketing collateral newsletter copy/design, social graphics, etc) 

 

JOB RESPONSIBILITIES

Events, Individual Giving & Corporate Partnership Marketing

  • Create promotional materials and at-event signage for three annual Bowl for Kids’ Sake events; support OC and IE fund development teams to achieve overall fundraising across three counties by developing event marketing strategies and initiatives to retain teams year-over-year, secure new teams and sponsors and grow at-event revenue
  • Design collateral and at-event signage for annual golf tournament, working closely with Corporate Partnerships Manager to execute all marketing needs
  • Develop marketing plan for annual Angelitos Card Week promotion with Director of Marketing and Communications; lead execution in collaboration with Angelitos committee members and South Coast Plaza marketing team, including design of collateral materials and public relations outreach to drive card sales
  • Provide marketing support (strategy and creative services) on third-party events (excluding Brew partnership)
  • Work closely with the fund development team to support individual giving and corporate partner fundraising initiatives, including providing marketing plans for Bigs giving opportunities and cause marketing campaigns
  • Design and update marketing pieces for the fund development sales team, including sales sheets, sponsorship menus and other miscellaneous fliers upon request

 

Program Marketing

  • Collaborate with volunteer recruitment and engagement manager to execute on strategies to strengthen volunteer retention, including design and distribution of Bigs Only newsletter, updates to Bigs Only webpage
  • Work with site-based program managers to provide marketing support for engagement initiatives including Winter Leadership Summit, High School Bigs and Workplace Mentoring newsletters
  • Create invitations and signage and lead marketing efforts for major Destination Future and program events across both offices, including Destination Future graduation brunch, career day and Children’s Business Fair
  • Design in-house program collateral as needed for site-based and traditional program teams

 

General Marketing

  • Day-to-day management of all organic social media channels (Facebook, Instagram, Twitter, YouTube and LinkedIn) and user-generated content sites (such as GuideStar, Yelp), including writing posts, gathering and designing visual assets, and creating monthly content calendars for both Orange County and Inland Empire pages
  • Ongoing support and social training across both offices to staff and stakeholders
  • Serve as departmental gatekeeper to assess marketing requests from managers, specialists and coordinators; after obtaining all pertinent details, route relevant requests to director accordingly
  • Assist with keeping department budget on-track
  • Support all departmental initiatives as a valued member of the team, including event prep, on-site support as requested, assembling collateral for mailers and other tasks as needed
  • Provide support on recruitment marketing initiatives as assigned by associate director, including graphic design and asset development
  • Facilitate tri-county collaboration and clear lines of communications while implementing all marketing programs
  • Act as an ambassador to BBBS and professionally represent our agency internally and externally in a professional, passionate manner.
  • Be able to work cross-departmentally and effectively collaborate with all teams

 

JOB QUALIFICATIONS

  • Bachelor’s degree in communications, public relations, advertising or a related field
  • Minimum 3 years experience in creative design, communications or marketing
  • Exceptional written and visual communications skills
  • Excellent attention to detail
  • Required skills: Adobe Creative Cloud (InDesign, Photoshop), WordPress, email marketing services (Mailchimp, Constant Contact, Benchmark Email, etc), social media management platforms
  • Proficiency with Google Drive and GSuite applications
  • Ability to work in a dynamic environment that requires flexibility in managing multiple priorities and projects
  • Excellent organizational and time management skills, with ability to meet all deadlines
  • Exceptional computer skills and ability to use Mac software applications
  • Must have access to a reliable automobile, valid driver’s license and automobile insurance.

Career Development Specialist

Essential to the BBBS brand, the purpose of this position is to support our matches as they prepare for and complete higher education. This position is responsible for working with the match support department and the volunteer engagement coordinator to enroll qualifying matches in our Destination Future program and then to support them throughout their patch to college/career. This position needs to collaborate with other internal departments, partner with external agencies and advocate for support from community partners and stakeholders.

** This position requires some availability on nights and weekends.

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DEPARTMENT:   Program

REPORTS TO:      Director of Programs

FLSA STATUS:    

Hourly, non-exempt

Monday-Friday, 9am-5pm

Occasional weekends, less than 20% of the time

 

JOB RESPONSIBILITIES

  • Manage formal on-boarding of new matches to Destination Future annually including the development of a commitment form
  • Work with Engagement Coordinator and Pre-18 team on Destination Future Events. Work with Match Support Specialists to drive attendance to DF events and to personally attend all DF events.
  • Work with the Marketing Department on highlighting the achievements of DF matches/graduates through social media.
  • Collaborate with the Grants Team on providing data on persistence of graduating classes
  • Manage Graduation Ceremony
  • Conduct parent courses promoting college and setting college expectations
  • Manage partnerships with DF partners including Princeton Review, Taller San Jose, Vitalink etc.
  • Form deep and meaningful relationships with all local Colleges, Universities and Junior

Colleges with the goal of ensuring our youth are admitted to the best school possible and that they transfer to a 4-year school (if applicable) and complete their undergraduate degree.

  • Manage and support the application, interviewing and necessary documents (FAFSA, DACA) for College admittance.
  • Manage and assist Fund Development and CEO on high-profile external scholarships (Angels, Simon Foundation etc.)
  • Conduct workshops on college admittance and financial aid. Work individually with each match to apply for college and aid.

 

Post-18

  • Support and Track all matches throughout their college career to ensure completion of their degree.
  • Work with academic partners to ensure our youth are supported.
  • Manage and track agency scholarships
  • Work with corporate partners to transition students into career and support them through the first years of work.
  • Manage summer mixer for all DF matches

 

General

  • Promote a positive work environment through pro-active, solution-oriented perspective and encourage others to follow suit
  • Participate in agency activities, events and recruitment and fundraising activities as required
  • Drives cohesion across departments, leads communication across teams and within the department
  • Enhances the agency’s outreach efforts to ensure the agency image, mission, values and advocacy for children and youth are properly communicated to outside constituencies.
  • Develops “best practices” that can be integrated across teams and nationally.
  • Other duties as assigned

 

JOB QUALIFICATIONS

  • Solution focused mindset
  • Bachelor’s Degree required, masters preferred
  • Two years’ experience in college admissions/counseling for a college readiness program strongly preferred
  • High level of customer service
  • Familiar with Windows XP software applications.
  • Must have access to a reliable automobile; valid driver’s license and automobile insurance.
  • Excellent oral and written communication skills reflecting solid customer service both in-person, via the telephone; and high-level interviewing skills.
  • Maintain confidentiality throughout daily operations.
  • Excellent time management and attention to detail.

Associate Director of the Destination Future Program

Essential to the BBBS mission, the Associate Director of the Destination Future program will provide strategy and oversight for the development, implementation, and delivery of the Destination Future initiative. Destination Future Provides College and career support for BBBSOCIE’s mentees through a three-part, multi-year strategy; college and career preparation for low-income, first-generation students in high school – managing mentors and staff to support postsecondary persistence and career exploration; guiding mentees through college graduation and workforce success up to the age of 25.  The Destination Future Program seeks to deliver a comprehensive approach that starts Pre-18 and includes curriculum that helps mentees achieve their full potential while connecting them, their mentors, and parents to the knowledge they need to successfully navigate both the college and career process. The program continues after high school graduation and Post-18 case management will continue to guide mentees and their mentors through their chosen pathway by providing workshops, postsecondary success. The Associate Director will play a central role in the strategic development and execution of Pre-18 and Post-18 programming and will lead the team of Pre-18 Career and Education as well as the Post-18 case managers by setting the strategy and process to scale this initiative across programs.  The Associate Director will directly support the development of strategic partnerships to build and deliver the Destination Future program curriculum and model across all programs. Ideal candidates will have experience with college and career access programming, a demonstrated passion for serving the unique needs and cultivating the success of underserved youth, experience developing and managing program staff, and a strong understanding of the value of mentorship.   The position requires exceptional project management, communication, and multi-tasking skills.

SHOW DETAILS

DEPARTMENT:   Program

REPORTS TO:      Director of Programs

FLSA STATUS:    Exempt, Salary

 

JOB RESPONSIBILITIES

  • Create the strategy to engage mentees in high school throughout BBBSOCIE programs in Destination Future college and career access and exploration
  • Lead the Pre and Post 18 team to execute the program strategy and achieve programmatic goals and objectives
  • Develop and lead the curriculum for the Destination Future Program focused on delivering outcomes-based college and career preparation for youth
  • Manage the development of strategies that help sustain mentees, mentors and parents’ involvement with BBBSOCIE beyond high school.
  • Evaluate and analyze program outcomes to improve model and service delivery
  • Work closely with programs and grants to create programming and surveys that drive funder focused outcomes
  • Collaborate with other service delivery staff to ensure smooth transition among functions

 

General

  • Promote a positive work environment through proactive, solution-oriented perspective and encourage others to follow suit
  • Participate in agency activities, events and recruitment and fundraising activities as required
  • Drives cohesion across departments, leads communication across teams and within the department
  • Enhances the agency’s outreach efforts to ensure the agency image, mission, value and advocacy for children and youth are properly communicated to outside constituencies
  • Develops “best practices” that can be integrated across teams and nationally.
  • Other duties as assigned

 

JOB QUALIFICATIONS

  • Solution focused mindset
  • Bachelor’s Degree required, masters preferred
  • Two years’ experience in college admissions/counseling for a college readiness program strongly preferred
  • High level of customer service
  • Familiar with Windows XP software applications.
  • Must have access to a reliable automobile; valid driver’s license and automobile insurance.
  • Excellent oral and written communication skills reflecting solid customer service both in-person, via the telephone; and high-level interviewing skills.
  • Maintain confidentiality throughout daily operations.
  • Excellent time management and attention to detail.
CLICK TO VIEW REQUIRED SKILLS AND ABILITIES FOR ALL CAREER POSITIONS

Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and service; talks and acts with customers in mind; establishes and maintains effective relationship with customers and gains their trust and respect; ensures customers feel they have been listened to; establishes credibility quickly.

 

Interpersonal Savvy

Relates well to all kinds of people; builds appropriate rapport; practices active listening; builds constructive and effective relationships; deals effectively with diversity; uses diplomacy and tact; capable of diffusing difficult situations comfortably; manages frustration appropriately; is easy to approach and talk to; spends the extra effort to put others at ease.

 

Organizational Ability

Can marshal resources to get things done; orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and follows established process.

 

Results/Outcome Oriented

Is motivated by results; can be counted on to meet and exceed goals successfully; bottom-lined oriented; pushes self for results; sets clear objectives and measures, monitors process and progress; brings forward innovative practices and suggestions for improvements.

 

Promotes Vision and Mission

Effectively promotes the agency mission and vision, internally, as well as with the broader community.

 

Work Environment

 

The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

 

  • Routine office environment.
  • Occasional travel

 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Job Description may be subject to change to meet the needs of the organization.

 

Your employment with BBBSOC will be “at will,” meaning that either you or BBBSOC may end your employment at any time and for any reason, with or without cause.